Krista Butler

Code Boldly: for people first, crafted with care, driven by endless curiosity.

With over a decade of experience in software design and development, I’ve worn many hats—developer, designer, and the occasional bug exorcist. Most recently, I’ve been moonlighting as a User Experience Designer, crafting user interfaces so intuitive they practically read your mind (no Vulcan mind meld required). My designs strike the perfect balance between sleek aesthetics and warp-speed functionality.

I’m also on a mission to make the web more accessible—because great experiences shouldn’t be gated behind a level 20 perception check. Whether you’re navigating with a mouse, keyboard, or telepathy, I believe every user deserves a seat at the interface table.

Front-End Engineer

Freelaner (2025 – Current)

Accomplishments:

  • Design and develop responsive, accessible websites and web applications with a focus on performance, usability, and cross-browser compatibility.
  • Collaborate with clients to translate project goals into intuitive UI designs, delivering front-end solutions and ongoing website support.

Senior Tecnical/UX Designer

Caseproof, LLC (2024 – 2025)

Accomplishments:

  • Developed comprehensive Technical Design Documentation for new features, ensuring clear and efficient implementation.
  • Conducted competitive analysis to develop a prioritized list of key requirements for Community Features project, aligning with user needs and market trends.

Customer Success Department Head

Caseproof, LLC (2021 – 2024)

Accomplishments:

  • Managed an international team of 12 support agents, achieving 85% customer satisfaction in resolving customer inquiries.
  • Designed and developed a utility add-on to enable Corporate Account primary user changes based on significant user demand.

Customer Support Developer

Caseproof, LLC (2020 – 2021)

Accomplishments:

  • Resolved complex system issues for customers through effective troubleshooting, ensuring minimal disruption and high levels of satisfaction.
  • Led the design and contributed to the development of Quizzes features for online courses, enhancing user engagement and assessment capabilities.

Head Website Wizard/Founder

Pluviotech, LLC (2018 – 2020)

Accomplishments:

  • Developed customized WordPress websites for authors and small businesses, significantly enhancing their online presence and brand visibility.
  • Engineered a WordPress plugin enabling authors to easily showcase their books with integrated purchase links.

Contract Technical Writer

QuestSoft, Inc. (2017)

Accomplishments:

  • Data-mined support and development communications for solutions to common issues.
  • Wrote a comprehensive user manual for a new product.

Author

K.C. Glass (2014 – Present)

Books:

  • Dragon’s Trust Series
    • Trusted
    • Burned
    • Stolen
    • Mended
  • Xavier Howell and the Chaos Effect

Contract Software Engineer

Mortgage Compliance Associates (2013)

Accomplishments:

  • Interfaced with the client to understand project requirements.
  • Made system improvements as per project documentation.
  • Delivered finished code with documentation for easy handoff.

Senior Software Engineer

Software Technology Group (2010 – 2012)

Accomplishments:

  • Developed a dynamic jQuery skin to transform static forms into an interactive wizard interface, significantly enhancing user experience without requiring modifications to existing backend code.
  • Mentored a junior QA colleague through their transition into web development, providing technical support and guidance that contributed to their successful integration into the development team.

Web Developer

Mindshare Technologies, Inc (2010)

Accomplishments:

  • Built an auto dialer configuration system to collect phone surveys.
  • Participated in SCRUM development environment.

Document Department Head

Solex, Inc (2009 – 2010)

Accomplishments:

Converted PDF documents to HTML to be auto filled by the company’s software.

Hired and trained team members.

Develop standards for producing HTML versions of PDF documents.

Associate Software Engineer

Corporation of the Presiding Bishopric (2006 – 2009)

Accomplishments:

  • Engineered and deployed a robust reporting integration for a global point-of-sale (POS) system, providing consistent tools for managing inventory and prices for users worldwide.
  • Designed and implemented a C++ wrapper for a critical DLL, enabling seamless integration and functionality within the Java-based application, removing the need to maintain Visual Basic code.

Project Coordination Intern

Corporation of the Presiding Bishopric (2006)

Accomplishments:

  • Engineered and deployed a robust reporting integration for a global point-of-sale (POS) system, providing consistent tools for managing inventory and prices for users worldwide.
  • Designed and implemented a C++ wrapper for a critical DLL, enabling seamless integration and functionality within the Java-based application, removing the need to maintain Visual Basic code.

Junior Web Developer

International Document Services, Inc. (2005 – 2006)

Accomplishments:

  • Developed and implemented C#/.Net solutions to enhance the mortgage document generation system.
  • Led the mapping and transformation of data between the internal storage database and the industry-standard XML schema, ensuring seamless data conversion.